Here is a secret about the Knoxville airport parking prices and how to get the best parking rates without having to spend a penny extra. And it doesn't require any special skills or credentials. In fact it's very easy and if you do it right you will be pleasantly surprised by the outcome. Book a Cheap Park sleep and fly package with Mainstay - it's that simple.
During a very difficult time my Wife , Our chicken and I stayed at the Mainstays. Not only was ALL of the staff very receiving and attentive to our needs but , Made us feel cared for. The manager Kristina went above and beyond for us finding services in the area that were needed . The housekeeping staff never rushed and took very detailed care of our rooms. .Thank you Mainstays staff and management for making our transition to Tennessee a peaceful one .
Ronald . J. Mehlhorn Jr.
Chris Cashh
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The Mainstay in Alcoa is a great adorable option for the areas hotels the hotel itself is under new ownership and the new owner Mr. Patel is really trying to turn the place around updating the hotel as well as the member experience a lot a reviews are bad for the hotel needing updating but I feel what the hotel lacks in updating it makes up for in its friendly staff and cleanliness being a diamond member with choice I expect great service and at Mainstay you wont have many issues if any at all when you do have an issue Mr. Patel and his friendly staff will get right on it making sure your experience as a customer a great experience and that you are well taken care of
-Cash
M'Elena Walker
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Remote work and pet friendly for the win! For all the one star reviewers, its a two star hotel on a highway, people! Go pay more for a room somewhere else and stop tearing this place down. Hospitality is low on staff nationally. You get what you pay for.
It employees extremely kind staff. They have a kitchen island / desk set up in the room with a computer chair that makes working remotely extremely doable. They have a conference room that you can also work in, when my husband and I are in meetings at the same time, so we're not chatting over one another. It makes us able to still work our jobs. Internet is strong. This is our third stay in a year. If you ask for a second chair, two people can work facing each other with laptops, just only one monitor. Thanks for housing us during the storm with our two dogs! See you next time the power goes out in our area.
Charlene McLemore
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Great people. Clean comfortable rooms
Ken Chaney
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5 stars, say it again!
Kelley D
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Very affordable , a wonderful solution for when you are in need quickly, and has a home like feel. The front desk manager is awesome, she keeps the convenience store stocked and is always smiling and very pleasant. So glad we have a mainstay here near the airport. Thank you mainstay staff for always being on point.
peggy bice
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Love this place !Our stay away from home, When visiting Our Children in Tennessee ❤
jason vardaman
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Had to evacuate from Wears Valley do to fires & was only Hotel around we could find on short notice that had a room for us & two pets. Hotel is a little outdated but clean & very quiet. Had a pleasent stay even though we was stressed out if our home was still standing or not it was fine. All the employees we encountered were very nice. Thank you for a nice stay during a very stressful time.
julia willoughby
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Me and my 2 year old are staying here for a few days to avoid a toxic situation, and the staff has been so welcoming and sweet and genuine without even knowing my situation. My daughter loves the little koi pond out front and the staff noticed so they bought extra fish food so my daughter could feed the fish.its clean and I really do feel like it's a nice temporary home away from home. I wouldn't go anywhere else in the future.
Julia Griswould
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I loved the hotel. The staff was very personable and professional
Shakira Jones
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Nice efficiency rooms. Complete with stove, full fridge, microwave, and dishwasher. Located near several eating spots. Nj ice
Mathew Griswould
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Nice and clean facility with professional and courteous staff members. Room that we had the commode was very low to the floor making it hard to remove yourself once you finish your sitting business.
Are there any near future plans to correct the commodebissue?
Lori Steele
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Great Staff!! Perfect room.
Darci Allen
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Very nice and accommodating.
The queen suite was exactly what I needed.
Definitely the best hotel and actually can find a room that sleep 6 people very comfortably.
Thank you guys for your hospitality.
Ashley Simerly
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Super nice rooms and employees were lovely!
Caleb Martin
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Not a bad hotel at all. Currently staying here with my gf and I don't see the issues people say they've been having. The people at the front counter and friendly and helpful, breakfast isn't bad, and the smell is ok. The sheets were clean when we arrived and the bathroom appeared freshly cleaned. It's no 5 star hotel but for the price it's hard to beat. Snack prices are a bit high but what do you expect
Kelley D
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Tracy, Christina, Joy, Tristan, and Dorian are by far the best front desk staff we have ever encountered at any hotel. Wonderful accommodations and within walking distance to restaurants. Not crazy about the area of Alcoa due to construction and bored cops looking for something to do in a dry county but the hotel itself is a great solution to an overwhelming problem here in East Tennessee, which is mass evictions and displacement due to landlords selling property without tenants knowledge, and thankful to mainstay and its staff plus Dorian makes an amazing breakfast. Thank you all for everything. Will definitely stay again when in the area.
Melissa Cooper
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The lady’s at the front desk are the sweetest you will ever meet!!! I love this place it is very clean and very well managed!!! The ladies in house keeping are the sweetest and do a wonderful job! Mainstay Suits in Alcoa is the best!! Thank you all for everything you do!! Melissa Cooper
Kenneth Sexton
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The room was clean and tidy. They allow pets. The service and the folks that work there are great.
Darci Allen
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Very nice and accommodating.
The queen suite was exactly what I needed.
Definitely the best hotel and actually can find a room that sleep 6 people very comfortably.
Thank you guys for your hospitality.
Ashley Everett
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Wonderful the beds are comfortable, although they do not have a 2 queen beds room. Breakfast was wonderful, service was great. Front desk was polite and helpful I will stay again THANK YOU So Much !!
Suzanne Greico
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We like it here. My son li.es the fact they have a kitchen. Makes for easy meals and save us money.
Tonya King
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Tracy at the front desk went way beyond to help me find a more suitable room not so far away due to my health issues. She was by far the best asset of this hotel. Special mention to Charlene and Nakia.
There were not suitable dishes for those expecting to use the kitchen. The breakfast is only a muffin and breakfast bar, there is not fruit or milk, just coffee and juice.
Overall, as I stated before, the staff is the best part of this property.
John L
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Very pleasant staff. Construction workers everywhere due to local construction.. they've soiled the carpeting everywhere in lobby lobby, elevator, and room.. clean room though..
bmast300
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Literally treated me like family. I stayed there for two weeks and I loved it. Very clean and well maintained. I travel a lot for business and I really appreciated everything they did to make my stay great.
Jarrod Goodwin
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Stayed here for 10 weeks March and April 2022 for business. Back again for a couple of months. New owner. Hotel is MUCH better. Breakfasts are actually warm. Overall cleanliness is excellent. They're remodeling the place too (new carpets in rooms, etc). Service is great...a 180 turn from the last time I stayed here. I'm thoroughly impressed.
Gretchen Barrett
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Great customer service! Beautiful room, very pet friendly, great pool, comfortable beds, everything we need in a room. Thank you so much to the staff that helped with last minute reservations.
Erick J
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After staying there for a bit, I can say it was pretty damn solid. I was surprised. Everything worked, no bugs, and like 90% of the staff were great. For the price, you can't really beat it. Not sure why all the bad reviews. This is a 5/5 for the price. Also, looked like they were finishing major renovations. Even better for future folks. My room hadn't been renovated. It was normal, but I liked it. Comfy bed, good heat/AC, hot shower. Only major beef: The internet seemed to kick me off about every 1-6 hours, but i could just click Reconnect and all was good. But gave me about 30 sec downtime. But still 5/5 compared to the other places I've stayed on the road for work.
Kimberly Patty Harbison
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I went there for a baby shower. I didn't know they had a room you could rent. Thats pretty cool. They were very nice at the desk when i asked about it. The front lobby was neat and tidy. Even had an area with tables and chairs for the breakfast bar. If all the others are like this one and in an area i might travel to and in my budget I just might stay at it. A lot sais about a place when you are greated nicely, its neat and tidy on the out side AND especially on the inside. Thank You....
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