Always a pleasure to come through STL. Baskin Robins in the terminal that was open despite covid for much needed ice cream, clear terminal listings, and very simple terminal layout
Nice-sized airport. Easy to get around in. Has all of the conveniences.
I have never had an issue flying out or flying into the airport. It’s easy to pick a person up from the airport and it is easy to drop a person off. I really don’t have one single complaint about my experiences here.
Had a decent time. The lines were short for the fast food and everyone was nice, Nothing spectacular.
Got there an hour early of my flight. There was no line for TSA.
I was flying alone for the first time, navigating the airport and parking alone. So many kind employees went out of their way to help me when I obviously looked lost! A custodian, a shuttle driver, and many more. Thank you for having genuinely kind, helpful and informed employees!
Traveled many airports, this is one of my Top 10 best. Always clean bathrooms, great restaurants, always someone to help if need be. Good signs for correct terminals.
Baggage came out on carousel quickly today.
Easiest airport to get into and out of. Wish they had left the angled parking at departures, though. Security is friendly and efficient, and baggage comes out relatively quick. Although, sometimes I have had to wait 15 to 20 minutes for my bags. Overall, it is a friendly, well run airport.
This airport is Awesome, as sion as i checked in, and reported to my departure gate. . the restrictions were right there,and there's hooks on the wall to hang your garment bag; or whatever. The services/ assistance were Great. I could say more; but the stars speaks for itself😍💃💃
I work here as a security guard. The mornings and nights are quiet when there are less patrons coming and going. Then by mid afternoon, it starts getting busy mainly at terminal 2 more often than terminal 1.
Everyone there working and the flight crew were nothing but super nice and very helpful... I truly felt like a king they took care of all my belongings and being a double amputee below the knee and also missing my left hand they totally took care of me and it wasn't just because it was their job like they truly made me feel the most welcome I've ever felt in an airport... I think other airports should go to this airport and see how helpful and how they go above and beyond for passengers... It was just a really nice surprise for once... Thank you St Louis Lambert international airport...
I thought my service was good. I like the quick baggage claim. However, they need more food choices. The restrooms were clean.
Didnt go throughout whole airport. But the people and staff I encountered were nice. Bathroom were clean and had handicapped stalls. Plus brewer right by my gate.lol
Love this airport! Good that they have lots of restaurants and they have two lounges. Also, DON’T GIVE THE AIRPORT A BAD REVIEW WHEN YOU REPORT A SITUATION THAT IS THE AIRLINES FAULT!!!! (Mechanical issues, emergency landings, etc.) Thank you Lambert!
Security check in was better that most. They were a little more friendly. It's a small concorse at terminal two so easy to get to your gate. The restaurant's were the worst though, not much to choose from., but they appears to have nice places for alcohol beverages.
A pleasant sized airport serving St Louis. Clean and well maintained. TSA is smooth and efficient. Car rental locations are off-airport with each company providing frequent service. I found the pickup location unclear, thus ask for assist as needed. If one wants a quieter part of the facility to make calls or do work, area of C27 and C28 gates is not at all busy any time I have passed through.
This is a very interesting place! It’s like they have every creature comfort including parking for departures, shelves above the urnials, all the seats face the same way and a Hudson news every 20 ft. I would recommend a stop here sometime.
Super easy to navigate awesome staff. The Chili's is really good and the people are super nice.
Only thing that could have made it better would be if more places were open.
Quick getting out to the curb. Uber was fairly obvious (because the app has directions) the signs are ok at the airport though. People/staff are always helpful.
Seems like Southwest Airlines has hired some excellent new people. The young guy at security was super nice and cheerful today!
Nice small airport. No white loading zones. Pull in, park unload and say proper goodbyes.
Pretty empty since covid-19. Basically no lines anywhere.
What a beautiful little airport! With only a few terminals, it is pretty easy to get around and make it to your gate. The precheck security section has its own seperat entrance, which makes boarding extremely quick and easy. And the southwest section is HUGE - checking a bag at a kiosk before dropping it off is super fast, as there are always kiosks open.
The giant windows are particularly picturesque! They look beautiful from the inside and outside. Attached a picture of a little guy who loved then so much he retired to hug them at full speed, and ended up sleeping next to them!
Very good . The only issue is good. Many good courts closed due to the covid problem but otherwise nice and quite no traffic.
I had no problems at the terminal where Alaska Airlines has its gate. Bag claim area was very efficient. Good signage for Passenger Pickup area.
This location has exceptional associates clearly dedicated to friendly service!
Following COVID procedures very well, though some airlines are fully booking flights.. but the airport itself is clean and staff is nice!
Using both frontier and southwest both services were great. Security check was timely. Airport was clean, stores polite and quick. Only issue was the airport felt warm like the A/C was not ablE to keep up. But that is my only issue.
Easy to navigate, quick processing through TSA security. If traveling military, USO facility is very accomodating and the staff is very friendly.
Southwest Airlines terminal. Great customer service by SWA and TSA was friendly but busy. Tsa had 3 lines open but slow going with the scanners. Not all the eatery's were open. Starbucks was not open in the main area but the one in Gate 33 was. People not wearing masks in the terminal but that will change July 27. We had a few people on the flight to Ft. Meyers who took their masks off but SWA announced that they must remain on unless eating or drinking. So....resistance will be futile. Lol
It was great a nice place friendly people everything nice and organized not too far out of the way got my luggage for the quick and all of my luggage Southwest it's a great Airline really nice planes thank you
I have had no problems. So you know how they say get there 2 hours before. To be honest this place so dead all times of the day I know people who come 30min before and you’ll be good. I do 45 min because I’m just that person, but hope you have a safe flight
Bathrooms could be cleaner. Gate 18 well set out. People nice. Plenty of places to eat and drink right beside the gate. Not jammed either. Plug and usb cell charging stations at gate seating area.
Nice airport. Wasn't expecting to be here (emergency landing) but they have lots of food options and the ground crew seems to be keeping up with the snow storm...
Overall pretty good experience flying into and out of this airport. East to navigate with great signage. Got to try a new TSA machine where you didn't need to remove anything from your bags - but this didn't seem to be any faster even at 3:45am with only a few people going through security. Other than that, no complaints.
Airport looks like not working full capacity. The plane in another hand was full. The airport was clean. One of the elevators was not working. Most of the airlines boots appear empty. Good luck trying to find someone to help you to answer your questions.
A pleasant sized airport serving St Louis. Clean and well maintained. TSA is smooth and efficient here. A little confusing for rental car locations where the vans pick up the travelers - ask for directions if in doubt. If one wants a quieter part of the facility to make calls or do work, area of C27 and C28 gates is not at all busy any time I have passed through.