The desk was broken, the walls were dirty filthy Looked like someone rubbed dirty shoes on them. in 3 different spots. Don;t know when the walls were last cleaned.. Cobwebs on wall. Hole in comforter. Sheets did look clean. Toilet was dirty, had to clean it before I would use it.
Second time booking park n fly with them. And second time no one was there to answer the door or phone. Had to call an Uber even though they are supposed to provide shuttle services to the airport. Only reason why I booked again is because I was able to leave my car in the gated parking lot and not have to worry about it getting towed.
Reservations and check in are super easy, fast and convenient! However, the rooms and over all condition of the property are old and run down! The area is sketchy and full of sketchy people! Ran away from home for a night and was scared to even look out the window lmaooo All types of criminals in the parking lot. Yikes, clutch ya pearls, hide ya purses and pick up the pace smh
The first room they gave me was dirty, the bed had hair in it, the top comforter had holes in it. The clothing rack broke off the wall when I tried to hang my coat. The second room was a double and one of the beds still had a dirty comforter. If you can afford a better hotel choose that one.
The customer service was great BUT the room was not fit for anyone to sleep in! The bed had cigarette holes in the comforter. The pillows were small decorative pillows (absolute no decoration btw). The window had spider wevs in the corners. The walls were FILTHY! The chair was worn to the point that it should've been thrown in the garbage! The dresser was old and worn. The bathroom was dirty and the tub was permanently dirty with stains in it. The room had a very old smell to it. I IMMEDIATE checked out after having stood in it long enough to assess the room.
I would NOT recommend staying here. Ever the lady at the customer service desk was VERY RUDE! She sounded like she had just woken up from a nap and her speech was slurred. When I asked her certain questions pertaining to the room and amenities she told me she didn’t know in an agitated tone. When I get to my room it smelled like cigarette smoke, the bedding was not changed it smelled like urine! There were spider webs along the walls and on the lamps. The bathroom was VERY DISGUSTING! I did not sleep the ENTIRE night! Never again !!!!
Bathroom must of flooded so carpet was wet and dirty towels still on Bathroom floor as we checked in
I parked my car there last week and when I arrived to the airport I called the shuttle at least 20times. No one answered. I didn’t want to pay 30$ for Uber so I had to get to the parking lot by bus. I wasn’t the only one who couldn’t call them and they didn’t even say sorry to us. I picked this parking because they offer their shuttle 24 hours but that’s not true. Never again. You don’t want to be stuck at the airport with your bags.