Pros: Very nice hotel, especially for the price.
Super friendly staff, clean rooms, and comfortable beds.
When I checked in, I was given a $5 off $25+ purchase at the brewery restaurant that's o. There property, Wich had great food.
AC worked very well.
Lovely property, I enjoyed walking around it.
Cons: Normally, hotels shower heads are kinda dirty, but mine was sparkly clean, but the exhaust vent needed a small dusting.
Great place, will be staying again. When work takes me that way.
While this is an older property, they have done a good job keeping it up to date. Spent four nights and their King Room is very large with a refrigerator, microwave, and sofa-bed. Included in my room rate was free WiFi and access to the buffet breakfast. While I did not use the buffet (not a breakfast person) I did get coffee and noticed people were enjoying all of the various breakfast foods available. The Front Desk at check-in and throughout my stay were very helpful and extremely friendly. I also attended a wedding here and I must say the folks who managed the wedding, the staff who provided the dinner, and the facilities were exceptional. Out of all the wedding I have attended in my life, the food served here was the BEST I have ever enjoyed. You also are within walking distance to The Backyard Brewery…absolutely great food! I did a separate review of the restaurant.
Nice staff, friendly. Decent breakfast with good coffee. Nice rooms and clean, I didn’t like the pillows, will be bringing my own.
Nice and clean, helpful staff, everything in working order. Good choice for a mid-size event! Great breakfast buffet
Excellent!! I’ve been to many hotels and this is the top for me besides the $400/night ones.
Room was immaculate - even had sanitized remotes!
Breakfast was OUTSTANDING! everything from eggs with sides choices of salsa, cheese and sour cream to waffles with blueberries, strawberries and chock chips!! Even warmed syrup!! Omgosh awesome!
Danishes, real potatoes, corned beef hash, awesome crisp bacon - so much!
Staff was outstanding, pleasant, efficient and so sincere.
I’m a TRUE convert and will be seeking out BEST Westerns from now on!
Amazing job everyone!
I had a great time at best western plus Executive very nice and quiet area for relaxing, staff was very nice lobby and others hotel area very clean I really enjoyed my stay
Very convenient for a show at the Tupelo. Restaurant in parking lot was excellent. Convenient and fun! Nice clean, and quiet. Breakfast was good. Lots of choices. Nice to relax in the morning
Very clean for covid! Front desk staff was wonderful! Thank you Stephanie ♥️♥️♥️ Breakfast bags were cute we would definitely recommend staying there. My daughter and her boyfriend used the pool and enjoyed their time.
Highly recommend this hotel. Great friendly staff. Property well maintained. Breakfast was fantastic. Pool was very clean and hot tub. Great outdoor area next to the pool to lay and enjoy the sun plus cook on a grill. Nice area to walk at night outside. Overall clean hotel.
Lovely venue for a wedding. The apps were delightful and the staff were very nice and attentive. It's just a couple of steps from the hotel which was ideal and they are pet friendly. We all met for the full spread free breakfast the next morning. Made for a truly nice wedding .
Best westerns are the best. Spend the extra 20 and get cleaner rooms and better service all around than 90% of most other hotels
I've stayed here numerous times throughout the years. Seriously very reasonable priced for a super nice room/suite. Plus indoor/outdoor pool, hot tub, gym, refreshments, and I love their continental breakfast!!! My daughters LOVE this Best Western too!! Oh and definitely join their rewards program to rack up points. I've earned free nights and I don't know about you but I love FREE!!
This hotel is pretty nice and off the main traffic area of South Willow. I stayed two nights in a jacuzzi room.
* The tub was great and worth the extra money for the room.
* Everything seemed fresh and clean when we arrived.
* Grab and go breakfast bags had a good variety of options.
* Staff was very friendly and helpful throughout our weekend stay.
* The bed was pretty worn and the springs were loose, which was not the most comfortable to sleep on.
* There was something spilled in the hallway outside our door on Friday night, and was still there Sunday morning when we checked out.
* There were also instances of people hanging out in the lobby without masks on, and no one was making an effort to enforce that safety rule.
Overall we enjoyed our stay at this Best Western and with the lower room rates for (free) memberships, we will most likely be back.
Drew was super friendly and helpful when I called to book a room for the same night. Very pet friendly. Gorgeous room. The bed was so cozy, I had a hard time waking up.
Beautiful hotel, great location! The staff was amazing and very helpful. Room service was very prompt. The rooms along with the entire hotel are very clean and well maintained. I definitely recommend!
Wonderful hotel with many amenities. We enjoyed the complementary cookies and flavored water in the evening and hot breakfast in the morning! The jacuzzi in the bedroom was a nice splurge and well worth the small up charge! Everyone we encountered was wonderful! The hotel is only about 1.5 Miles from many restaurants, the mall and Chunky’s the eat in movie theater! Great location (close to the airport) and great service!
Noisy but not their fault just rude guests place clean and nice
Always very clean. The property is beautiful as is the lobby. Rooms are clean and modern. Pool is a little to cold for me.
A great hotel experience and competitive pricing made it all the more sweeter. The facility is clean and the daily full hot breakfast an awesome touch. A throwback to a kinder era of please your customer with hospitality and respect.
It is a great place to stay. they have a hot breakfast and it has always been a pleasure to wake up knowing you can eat. The hot tub is a great relaxing tool and on my latest visit I had a welcoming entrance and friendly exit , but due to Covid-19 there was no hot breakfast which I think could be corrected if they try. Had I known that I would of found a hotel that had hot food. Over all the place is cozy.
Always a great place to stay. Always quiet. Always priced good for the area. Awesome breakfast.
I had a great experience that this hotel! The pool and hot tub were open, our room had a 2 person jacuzzi in it and the location was great! It would be 5 stars but the complimentary breakfast was "yogurt or cereal". We were a little disappointed by that.
Used this hotel back in 2016 visiting from the UK. Served an epically massive breakfast with make-your-own pancakes with pancake mix.
Spacious room, lots of parking, friendly staff, and found it highly suitable.
Some interesting people in and out. Younger kid is extremely nice and should be promoted from cleaning stuff.
My fiancé and I stayed in the whirlpool suite and the hotel was very clean and comfortable. We did have issues with the jets not working in our tub, but the manager Stephanie was very helpful in upgrading our room during our next stay to make up for that. The jets worked during my second stay and it was so relaxing having a whirlpool tub right in our room! The staff was very friendly during check in and check out and we will definitely be back to this hotel in the future.
Staff was friendly and upbeat. Rooms were clean and large comfortable beds. Hot tub in the room was a great bonus!
Stayed for a yearly convention. The staff is excellent. The pool was heavily chlorinated. Too much so for me, actually triggered an asthma attack. Morning breakfast was lovely. Convention space is nice. Everything was clean, and well cared for.