My friend had to stay here for 1 month. I helped him move and went back to Buffalo. Quality of the place was okay but the front desk people were super nice and very helpful. At first they were worried that there are 3 people coming to the place but I explained to them we are helping our friend move to Albany and we will be heading back home tomorrow. They were fine with staying there and they also gave us great recommendations for nearby.
Rooms are very big and the bed and shower were fine. Big grounds for a pet friendly place. Needs a makeover, some towels were stained and sadly this morning I saw a roach crawling around. But from my understanding they are about to remodel and switch to Clarion inn. Hope they get an exterminator
Absolutely rude poor managed hotel needs to be shutdown or new management. Health Dept should also I investigate the above guest comments re roaches he's bed bug etc. In reporting them they need to do better.
The shower did not work properly and when we said something to the front desk they said there was nothing they could nothing because maintenance was gone for the day. Later they said they came into our hotel room while we were at lunch and “fixed it”. That wasn’t true. To make things worse the room next to us had a guest who was smoking weed. Our entire room smelled of it, along with the hallway. The staff didn’t even apologize or anything. The bed was very hard and the pillows were not standard but a square shaped and uncomfortable. Breakfast was prepackaged stale chocolate chip muffins, and the coffee was good but no creamer. The hot tub was wonderful but We will not be staying here again.
Very nice hotel at a very reasonable price point.
Cheap price, decent living quarters. Nothing spectacular
Very bad experience. House keeping stuff removed mine and my husbands clothes and other things from my room and when we complained the owner was very rude and not even apologized once. i wanted to give negative stars if possible. very horrible experience and owner doesn't even know the basic manners of how to talk to people. if you can spend 10 or 20 dollars extra there are lots of good hotels nearby and please avoid this hotel. i will never recommend it to anyone. Worst experience in my life.
Super comfy! Felt safe. Spacious double room just for me. Target next door ;)
This was a nice place to stay. The room that I had was a suite. There was an area with cupboards, refrigerator, microwave. There is free full breakfast choices. Comfortable seating area with TV. Nice business center and seating areas. Close to restaurants and stores.
There are a few downfalls. The fitness center equipment was broken along with the outside pool. The guide feature on the TV remote control was broken. The pullout sofa bed is not comfortable. And, surprisingly, the A/C works great but it's right near the beds. And, you get too cold. Not too sure why they chose that setup.
Overall, I would recommend. The place was clean.