Excellent staff and front desk help. Kristen has always been pleasant and kind. Enjoyed my stay here each TIME!!!!😍😍😍
The price for one night midway between airport and downtown was fine about $72 with tax.
The airport shuttle was operating which is very convenient since many hotels have abandoned shuttle during COVID. Also, short wait once called (under 15 minutes).
The young lady at the front desk was personable, professional, and efficient, as was the shuttle driver.
The room was adequate except the coffee maker had grounds in the water well from a previous guest's misuse AND there was a single roach in the bathroom.
I might stay again but would check the room first.
Like all hotels (or most) fitness center, breakfast closed due to COVID.
All employees in common areas masked and most guests I saw.
Conveniently located adjacent to a Cracker Barrel restaurant and "7-11" style convenience store. Waffle House within walking distance as well as a great sushi hibachi buffet.
No breakfast no pool no gym but yet the hotel is fully booked? Restaurants are open so you can find a way to do it. It's really just being cheap. Hotel definitely needed some TLC very dirty walkways and 30 walls even inside the rooms. I'm kind of questioning the cleanliness. Bathrooms are literally the size of a closet. Very funny.
This is one of my go to's always clean and close by food and store. Plus ms Sabrina is WONDERFUL! They couldn't have hired a sweeter more professional person as the face of their company!
I love this hotel. Its nice and clean and affordable. And there are restaurant and gas station near it. The black lady who work here and at sleep in is super nice down to earth person.
Cheap and clean hotel for a great price. The room smelled clean and had clean sheets. Bathrooms were clean as well overall a decent place for the money.
It appears clean inside but dont let it fool you! I inspect any room I ever stay. I lift mattresses up check draws and all the other stuff. But you're sleeping with the cockroaches if you stay there. And they definitely didn't seem to care when informed of their cockroach issue. If you can spend the extra money and stay some where else.
I had a horrible experience here. The rooms are DISGUSTING. I had dead bugs smushed all over the walls, bugs were crawling out of the walls and bed, the door wouldn’t shut all the way, and almost every electrical socket was falling out of the wall. The service was adequate until I had requested a refund because there was “no proof” that I hadn’t used the room, regardless of the fact that there were bugs crawling out of my bed! Once I shared with others in the area where I had reservations, people quickly told me to not stay there, that it is “transitional housing for homeless.” I didn’t feel safe in the short period time I was there.
Close to I-85, clean, staff was friendly & courteous, and the room was a decent price. It’s a good layover hotel. Snacks were available at the front desk. Breakfast was standard for Choice Hotels. There’s an Cracker Barrel Old Country store and a Exxon Gas Station that sells fried chicken next to the hotel. Warning a lot of restaurants refused to deliver there? You make your own opinion on that!
While on my way to Florida from Pennsylvania with my boyfriend, we blew a tire in Virginia on the way to the hotel. We ended up getting to the hotel at 6am, and because we left at 11:30am, they prorated our room. The woman at the front desk (I didn’t catch her name), was very nice and welcoming. Around 8am I went downstairs for breakfast and was immediately greeted by Sabrina, who was the morning shift for the front desk. She was very nice, very friendly, and even complimented my shoes lol. As someone that has worked in the hospitality profession, I can fully attest that the employees at this hotel are top tier. The breakfast was expected for the hotel; bagels, waffle press, muffins, etc. I opted for a bagel, which was fresh and delicious, and the coffee is always good. The room had an odd smell, but honestly, I’ve never been to hotel that didn’t. The room itself, sinks, shower, etc. were all very clean. I saw a few reviews regarding cockroaches, after I had already booked the room, so I kept an eye open, but didn’t see any. I even brought up some bakery items for when my boyfriend woke up, and there wasn’t a single roach in sight. Our experience was very good, and I’d recommend it.