Great location ,clean rooms inclusive of nice breakfast and excellent service
I rang for the airport shuttle 10 times no one answered the phone. I even called the other Holiday Inn express hoping they might give me a lifts, they said they couldn’t and the also could not get through to the Doral property. After wasting 2 hours waiting, I finally took a taxi which cost me $30. The hotel acknowledged the phone was not working when I arrived but refused to give me a refund. On top of that the WiFi was slow and only worked on one device.
This was an average hotel. The rooms were nice and breakfast was to-be-expected. That being said, we enjoyed our stay and spent a lot of time at the pool! It’s a great budget spot right by the airport. A short walk to the east there were numerous restaurants and activities!
This hotel was one of the good holiday inns. There were some that are in need of serious updates. This one was still not the fully updated ones but it's good enough as I only use holiday inns mostly... one my vacations. They had a nice pool and the house keeping was very on point. I left the sink area a mess as me and my fiance headed out to explore for the day, and came back to a nicely organized sink table with our toothbrushes, razors, toothpaste, comb, gel on top of new towel. Bed was made and all new towels on the bathroom. Some holiday inns don't do that and some do. And when this happens, it makes me always went to come back. Next step always bathroom upgrades. I love the seperated showers and tubs in the newer holiday inns. Maybe that should be your next update for this location. Thanks!!!
The staff here were amazing. My best friend and I were taking a cruise and we live in TN. Our flight got in at 1am and they held our room. After the cruise they let us check in like 2 hours early and with us having a late flight, we got a 2 hour late check out. It was clean, breakfast was good. I would highly recommend this hotel and we will definitely stay here again.